CONTACT
Welcome to the Triton Security Contact Centre!
For any questions, comments or concerns please contact us via the form below or call the Main office 9:00-4:30 Monday to Friday at 403.444.1444
Your one stop for any phone numbers, hours of operation, and maps Provided by Triton Security!
Notify with Important Updates, such as:
For any technical questions our team is readily available:
For any billing concerns or questions
Refer a Friend or Family Member:
MONITORING CENTRE'S (24 Hours): 403.444.1444 Option #1
*Only contact the monitoring centre to call off a false alarm, test your alarm system, or to request technical assists (after regular business hours).
CALL PAGING CENTRE
Triton Security is proud to offer a 24-hour Call Paging Centre that works with the monitoring centre in the event a client needs technical assistance, sales questions, etc.
The Call Centre operators will record the details of the call and page the next available Triton representative in the area of the call. Such as, Sales, Tech Support, Accounting, or General Inquires.
CLIENT CARE CARDS
Existing clients that require new or additional Client Care Cards, which will include their personal client account, please Email Triton Security
Please note there is two (2) types of technical support...
1. General Tech Support (Regular Business Hours): Assisting with Any Tech Support Questions that can be handled on a Regular Business Day.
2. Emergency Tech Support (After Hours): Assisting Clients that Cannot Wait Till the Next Business Day After Regular Business Hours. - Please Note: emergency calls (in most cases) do not involve a trouble-light on the system, or adding codes, or changing the clock, etc. - Most of these questions/concerns can be addressed on the Client Help Sheets Provided. This information can always be retrieved on this website under the HELP CENTRE tab.